General terms of sale

These terms and conditions are agreed in part by MondeVape. whose registered office is at 2, Place de l'Horloge 83890 Besse sur Issole France, registration No. Siret 799 179 148 00017, hereinafter referred to as "MondeVape" and secondly, by any person or entity wishing make a purchase via the website of MondeVape hereinafter "buyer".



These terms and conditions aim to define the contractual relationship between the buyer and MondeVape and conditions applicable to all purchases made through the merchant site MondeVape that the buyer either professional or consumer.

The acquisition of a good or service through this site implies a general acceptance by the purchaser of these conditions of sale.

These conditions shall prevail over any other general or special conditions not specifically approved by MondeVape.

MondeVape reserves the right to modify terms and conditions at any time. In this case, the conditions will be those in force on the date of the order by the buyer.


Characteristics of goods and services

The products and services offered are those listed in the catalog published on the site MondeVape.

These products and services are offered within the limits of available stocks.

The sale of products containing nicotine is prohibited for persons under 18 years.

Products containing nicotine are strongly discouraged minors, people with cardiovascular problems and pregnant or lactating women. Keep out of the reach of children.

Each product is accompanied by a description provided by the supplier and / or Mondevape. Sometimes a product presentation video is visionable from the description. In this case, said video serves as the user manual.

The photographs in the catalog are as accurate as possible but can not ensure a perfect similarity with the product, especially with regard to color.



The prices listed in the catalog are priced in euros taking into account the VAT applicable on the date of the order; any rate change will be reflected in the price of products or services.

MondeVape reserves to change prices at any time, except that the prices contained in the catalog the day of the order shall be applicable only to the buyer.

The prices include (or exclude) the order processing, transportation and delivery if they occur in the geographical areas set out below.


Geographical area

The online sale of products and services presented in this site is for buyers who reside in the following countries:

- France (+ Dom-Tom)

- Europe

- America

- Asia

- Oceania



The buyer, who wishes to buy a product or service must:

- Open an online account;

- Validate the order after reviewing it;

- Make payment as provided;

- Confirm the order and payment.

The confirmation of the order implies acceptance of these conditions of sale, the recognition of having perfect knowledge and waiver of its own conditions of purchase or other conditions.

All the supplied data recorded and confirmed valid proof of the transaction. Confirmation worth signing and acceptance of transactions.

The seller will email confirmation of the order recorded.



The buyers, non-professional individuals qualify for a withdrawal period of fourteen days from the delivery of their order to return the product to the seller for exchange or refund without penalty, except for return shipping costs.


Payment terms

The price is payable to the order.

Credit card & Paylib

- To secure the payment of its customers, the site opted for the safe solution Sogenactif, Société Générale. Payment is outside the scope of action of the site, Sogenactif on the same site. The website not aware of any bank details of customers. This is why the site asks customers to recover their bank details for each order.

- The security of the Sogenactif solution based on the use of encryption protocol SSL (Secure Socket Layer), that is to say, the encrypted transmission of information relating to the transaction between the position of the buyer user and server Sogenactif payment. Current technology uses a 128-bit encryption key, which is the highest available level of encryption.

- In the case of a payment transaction, SSL is used to encrypt the number and the expiration date of a card entered on the keyboard of the user before it is sent to the Sogenactif payment server. Protocol most used in the world (over 80% of commercial sites use SSL), it is available on almost all browsers (Internet Explorer V3.02 and following of Microsoft, Navigator V1.1 and later Netscape, Firefox Mozilla ...).
- Securing SSL is essentially based on:

. the sealing of information relating to the transaction between the merchant server and the client, without the buyer having to download or even activate additional software; and data integrity is guaranteed against any attempt to falsify the amount of the transaction.

. the encrypted transport customer's card number to the payment server, protection against any attempt to intercept the card number during transportation on the open Internet.

. the protected storage of information relating to the transaction and payment on Sogenactif payment server, protection against attacks to a shopping site.

. a systematic authorization request with immediate blocking of the transaction emanating from any nonexistent card, lost, stolen ... reported by the holder to his bank.
- The cryptography means used have been declared to the Administrative Services of the French Government: SSI (Security of Information Systems).
- For more information, Sogenactif information at 0825 090 095 (0.15 € / minute from Monday to Friday from 9 am to 19 pm)

Payment by Paypal:

Payments will be made via Paypal platform that uses SSL (Secure Socket Layer) so that the transmitted information is encrypted (128-bit encryption key length) by software and no third party can become acquainted in transit on the network

Payment by bank transfer:

In finalizing the order you will be shown the bank details of the company mondevape sasu to make the transfer. The transfer itself is done with your personal internet banking service itself by contacting your bank transfer order.



Deliveries are made to the address specified in the order that can only be in the area agreed.

According to the Chatel law, Mondevape company vouches for any loss or damage of any package.

In case of damage, the purchaser must file a claim with the carrier within three days from delivery. Once réclaration validated by the carrier, the Mondevape company will make compensation or the defective items (exchange, refund or credit).

Delivery times are only given as an indication; if they exceed thirty days from the order, the sales contract may be terminated and the buyer paid.



All products provided by the seller have manufacturer's guarantee from 1 to 12 months.

In case of nonconformity of a product sold, it can be returned to the vendor who will take over, refund or exchange.

Special cases of SX type of electronic modules. The buyer must test the module before assembly or welding.



The seller, in the online sales process, is bound by an obligation of means; his liability can not be held liable for damages resulting from the use of the Internet such as data loss, hacking, viruses, break service, or other unintended problems.


Intellectual property

MondeVape All elements of the site are and remain the exclusive intellectual property of MondeVape.

Nobody is allowed to reproduce, use, repost, or use for any purpose whatsoever, even partially, elements of the site they are software, video or audio.

Any single link or hyperlink is strictly prohibited without the express written consent of MondeVape.


Personal data

According to the law relating to data, files and freedoms of 6 January 1978, the name information of buyers may be subject to automated processing.

MondeVape reserves the right to collect user information using cookies. However, the user can refuse cookies to be enabled through the options offered by its web browser. For technical reasons, if the user disables cookies in his browser, some of the proposed features may not be available to him.

Users can oppose the disclosure of their details by notifying V. Similarly, users have a right to access and correct data concerning them, according to the law of 6 January 1978.

The automated processing of information, including the management of e-mail addresses of users of the website has been declared to CNIL October 22, 2013 registered under the number 1711995v0.


Filing - Proof

Mondevape archive purchase orders and invoices on a reliable and durable as a true copy in accordance with the provisions of Article 1348 of the Civil Code.

The registers of MondeVape will be considered by the parties as proof of communications, orders, payments and transactions between the parties.


Dispute resolution

These online terms of sale are subject to French law.

In case of dispute, jurisdiction is given to the competent courts of Paris, despite multiple defendants or warranty.